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Clean Reliable Water

Water that Can be trusted for Domestic Use

Water that Can be trusted for Domestic Use

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Efficiency

Providing services to all

Providing services to all

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Supply to Arid Areas

Reduce Shortage in Famine Prone Areas

Reduce Shortage in Famine Prone Areas

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Storage

Storage of Water is Key

Storage of Water is Key

End

Contacts

We are located at Maji Plaza, Prisons Road, off Eldama Ravine Highway, in Nakuru Town.

Our Board area comprises of 33 districts, with more than ten water companies and 24 CBOs and serving more than 5.5 million clients.

For more information, kindly use the addresses below;

Postal Address;  P.O Box 2451 Nakuru

Telephone; (051) 2213557

Fax; (051) 2214915

Email; info@rvwsb.go.ke

Who is online

Currently are 5 guests online

Rift Valley Water Services Board Kenya | ISO 9001:2008 CERTIFIED |

Introduction

BACKGROUND INFORMATION


Rift Valley Water Services Board (RVWSB) is one of the eight water services Boards in Kenya, formed under the provision of the Water ACt 2002. The Boards was established through Kenya Gazette Notice No. 1715 of 12th March, 2004. its mandate is to ensure cost effective and sustainable provision of water and sanitation services in its area of jurisdiction as provided for by the Water ACt 2002. The Board is operating on a 10 year license issued by the regulator on 25th September 2009 after a set of regulations were fulfilled.

The Water Act 2002 provides that Water Service Providers will deliver services as agents of the Board. This arrangement is effected through Service Provision Agreements (SPA) that the Board enters into with its Service Providers and for which the providers pay an agency fee. The Board appointed 10 water Companies and 24 water societies.

In order to perform its Mandate, the Board developed its Ten year strategic plan in 2005 to cover the period 2006 to 2015, with a target of attaining the Millenium Development Goals for water and sanitation sub-sector. The Strategic plan was reviewed in 2009 to incorporate the VIsion 2030. in it, the Board identifies corporate statements (Vision and Mission), Strategic objectives and corporate value as follows;


Vision:

"To achieve excellence in the provision of quality water and sanitation services, and be the leading Water Service Board in the country."


Mission:

"To Provide efficient, adequate, sustainable and affordable water supply and sanitation services to all through continuous improvement and expansion."


Strategic Objectives

1. To increase access and coverage to safe water and sanitation services in urban and rural areas.

2. To ensure efficient utility management and economical utilization of available water.

3. To enhance the Board's financial resource base to ensure operational sustainability.

4. To strengthen the institutional capacity of the Board to meet its mandate.

5. To minimize conflicts and disputes among water users.

6.To mainstream cross-cutting issues

7.To improve service Delivery in order to enhance customer satisfaction.


Mission

To provide efficient, adequate, sustaineable and affordable water supply and sanitation services to all through continous improvement and expansion.

Vision

To achieve excellence in the provision of quality water and irrigation services, and be the leading Water Service Board in the country (Kenya).

 

Strategic Objectives

1. To strengthen the institutional capacity of the Board to enable it to meet its mandate.

2. To increase access and coverage to safe water and sanitation services in urban and rural areas.

3. To ensure efficient utility management and economic utilisation of available water.

4. To enhance the Board's financial resource base to ensure operational sustainability.

5. To minimise conflicts and disputes among water service users.

6. To mainstream cross-cutting issues.

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